Workshop On “Employees First Customer Second” By HCL Technologies Ltd. for PGDM 1st year students (2012-14).
January 31, 2013
A workshop on “Employees First Customer Second” by HCL Technologies Ltd. was organized for PGDM 1st year students (2012-14). The workshop was conducted by Ms.Sapna Shaw, Manager, Communications at HCL Technologies, Ms.Priya Nair, Associate Manager-HR at HCL Technologies with Go-live, Mr. Ankush Sethi and Mr.Waseem.
The session starts with the short introduction about our guests with the invocation of God through Saraswati Vandana. The Workshop was wonderful and thought provoking session in which various exercises and games were organized. In the whole workshop we had 110 students who were engaged in different kind of activities group wise.
The events are MIRROR-MIRROR, TRUST THROUGH TRANSPARENCY, INVERTING THE ORGANIZATIONAL PYRAMID, RECASTING THE ROLE OF CEO. In the session, Sapna and Priyahas shared their valuable thoughts with our students, “How to evaluate and see inside out of EFCS?”, which of course students will surely remember because of the intensive and engaging exercises held by the enthusiastic team.
Sapna also gave information about “What is SSD and how to adopt it?” He has also shared some more ideas about U&I Portal and their website http://www.madltd.com, facebook page http://www.facebook.com/MADLTDto be connected with them in future.
In all these students had different type of Questionnaire round, Crossword Puzzles, Word Finder and Quiz related to the information given on the real time. The Group who got 1st 2nd and 3rd place in the workshop were ROCK , FALTU , DYNAMIC respectively.
In this programme Mr. Sumit, Mr. Ashish, Ms. Samar and Ms. Raghav contributed as volunteers.
The session was supervised by Prof. Vikas Sexena, Assistant Professor, Management Department.
Critical Reviews of the Session:
In the starting the volunteers had shared with students many of booklets regarding MAD LTD and the student who will give the best idea about preventing global warming will be awarded as the CEO of MAD LTD. The complete session was thought provoking and energetic not only for the students as well as for the delegates also. In all these students were learned about Leadership Quality and the Team Work within the Organization that how to survive or make decisions in difficult situations. In future I.T.S. family may expect that they will come here for the same session again.