Staff Development Programme (SDP) on Effective Communication and Inter-personal Skills
June 06, 2013
A Staff Development Programme (SDP) on Effective Communication and Inter-personal Skills was organized on 5th and 6th of June, 2013 for the support staff members of ITS, Mohan Nagar, Ghaziabad campus. This was a one day SDP organized for two different batches of staff members.
SDP was jointly inaugurated by the Director General Dr. A. K. Puri and Director Management Dr. B. S. Hothi. In his inaugural address, Dr. Puri appealed the participants to be frank in discussing their deficiencies and getting maximum benefit from the SDP. He pointed out common mistakes of verbal and written communication and asked the participants to take utmost care in the aforementioned areas. Dr. Hothi talked about Base, positive and negative body languages. He emphasized the need of maintaining a positive body language and pleasing inter-personal skills.
SDP started with a warming up exercise called ‘Chinese whisper’ which the participants enjoyed a lot. Soon after this, the participants introduced themselves one by one and expressed their expectations from the SDP. The first session of SDP commenced with Writing Skills in which Prof. Rashi Agarwal explained the correct format of notices and circulars and shared important do’s and don’ts. This was followed by tips for letter writing in which traditional and latest formats of letter writing were discussed along with minute and interesting inside details.
In the second session, Prof. G. K. Dwivedi discussed the nuances of Writing Correct English & e-mail writing which were highly appreciated by one and all. The third session started with two role plays on inter-personal skills, depicting a comparison of positive and negative body languages. Talking to strangers, telephone etiquettes, correct pronunciations, and positive body language were the main topics of this session which were taken by Prof. Rashi Agarwal and Prof. G. K. Dwivedi respectively.
Fourth and the last session attracted the participants the most. This gave them a chance to get acquainted with the Language Lab soft-wares. They explored and practiced on all three components of the Language Lab that are pronunciation, grammar and comprehension. Finally, valediction session was addressed by the Director General Dr. A.K. Puri who motivated the participants for maintaining the same spirit and interest level in day to day working. He also emphasized on the practical implementation of the skills learnt during the SDP. At the end of the SDP, the participants submitted their feedback and received certificates of participation.